President 

• S.R.Lakshmikantha Reddy
  Mobile : 9448338872
  Email:laxmikantha@souharda.coop

Chief Executive Officer

• Mallikarjuna K R
  Phone: 08194  222692
  Mobile : 9448873137
  Email: mallikarjuna@merchantsbankcta.com

Additional Contact Numbers

• Head Office : 08194  222692
• JCR Extension Branch: 08194  230089
• RMC Yard Branch: 08194 224018
• CK Pura Extension Branch: 08194 221749
• Holalkere Road Branch: 08194  221692
• Jogimatti Road Branch: 08194  235720
• JTA Branch, Vidyanagara: 08194 222913
• IUDP Layout Branch: 08194  234371
• Taralabalu Nagar Branch: 08194 222693

ATM Complaints / Support Numbers

Card and ATM Transactions complaints / grievances redressal:

• ATM ID is displayed in all our ATM premises to enable customers to quote the same while making complaint/suggestions.
• We have made available the forms for lodging ATM complaints within Branch/ATM premises along with the phone number and name of the official with whom the complaint can be lodged to avoid any delay in lodging complaints.
• Customer can also lodge their complaints over Support Number 8884479544 / 8884479545 for lodging complaints/reporting and blocking lost cards to avoid delays and also attend the request on priority.
• Bank is also committed to reimburse to the customers the amount wrongfully debited, if any, due to ATM failure to dispense cash within a maximum period of 12 days from the date of receipt of customers complaints as per RBI guidelines.